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Team leader Role

Handle With Care (Portsmouth) Ltd has been caring for the people of Portsmouth since in May 1995. We are a family run agency providing care client's own home to elderly people, and for younger adults with physical, learning disabilities and mental health issues.


The management of this agency pride ourselves on offering a highly professional Domiciliary Care Service for the elderly, adults with a personal touch. We provide personal care to service users in their own homes who require such support in order to remain independent.

The aim of this agency is to sustain the quality of the services provided to designated service users, while meeting the challenge of the new regulatory requirements on the services provided.


Smiling Senior Couple

We are looking to recruit caring, organized, compassionate people to join our team of community carers. The role is a very rewarding position and you will be working with a team of dedicated carers that have a strong management structure. The job role involves traveling from client to client as we are a domiciliary care agency.

To apply you will must:

  • Have previous knowledge and background in health and social care (minimum of 1 year experience)

  • A minimum of NVQ level 2

  • Be available to work in the community 3-6 days per week (a minimum of 1 day being a Saturday or Sunday)

  • Be available for out of hours oncall phone- 1-2 nights Mon-Fri (this does include additional pay)

  • Have transport to get to and from clients/emergencies (e.g. bike, car, ect)

  • Have good organisational and leadership skills

The Team leaders's role involves:

  • To complete all responsibilities of a community carer- assisting clients in the community to remain as independent as possible within their own homes. It will involve aspects of personal care, shopping, sitting service, meal preparation, and general tasks around their home. For more information about the services we provide click the link below.

  • To be responsible for out of hours oncall phone- 1-2 nights Mon-Fri 

  • While being oncall you must be on hand to cover sickness and deal with any issues that may arise

  • To be able to work a minimum of alternate weekends

  • Complete client assessments and or reviews as and when needed

  • Problem-solve issues in the community with clients and carers

  • Liaise with GP's, OT's, Physios, Social workers, and any other health care professionals as and when needed

  • Complete spot checks and supervisions as and when needed

We are looking for weekend and night availability predominantly at the present time. However, we do have flexible day shifts Mon-Fri if that is what you are looking for. We do ask that all staff have some sort of availability on a Saturday and/or a Sunday. Many staff opt to do 1 weekend on and 1 weekend off for a better work, life balance.

Due to COVID-19, our induction program is limited to how many applicants we can have attend each session. However, we understand you may be eager to start, so we will be organizing inductions as quickly as possible. Should you be successful, you will be given induction training prior to starting work, supervisions and shadowing to support you with your role and completion of the care certificate during your first 12 weeks employment with us.

To be considered for the role you will be expected to complete an application form in full, with full employment history, two references, and complete an Enhanced DBS check. We currently use an app that you will be required to download to your phone at no cost to yourself but you will require a Smart Phone to operate the app.

To start your career at Handle With Care complete an application form and email it over to our organisational manager at Alterntively you can pop into our main office to meet the team and collect the form. We do ask that if you are popping in to say hello please ensure you are wearing a mask to protect the team.

Main office address is: 188 Copnor Rd, Portsmouth, PO3 5DA

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